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Privacy Policy

This Privacy Policy explains how Radio Gham Chhaya (“we”, “us”) collects, uses, and protects information when you use our mobile application and services.

Summary

  • The app is primarily read-only for listening to live radio and podcasts.
  • Signing in is optional. If you sign in, we collect your email (and basic profile info provided by the sign-in provider).
  • Favorites, playlists, and sync features may require login.
  • We do not sell your personal information.

Information we collect

  • Account information (optional): If you sign in, we may collect your email address or phone number and basic profile details provided by the sign-in provider (for example, your display name). We use this to authenticate you and enable features like favorites and playlists.
  • App usage & diagnostics (limited): We may collect basic diagnostics and usage information to improve stability, performance, and troubleshoot issues (e.g., crash logs).
  • In-app library data (when logged in): If you use favorites and playlists, we store the items you favorite and the playlists you create (associated with your account).
  • Downloads (on your device): Podcast downloads are stored locally on your device for offline playback. We do not receive your downloaded audio files from your device.

What we do not collect

  • No user uploads: The app does not let users upload photos, videos, audio, or documents.
  • No payment information: We do not collect card/bank details inside the app.
  • No precise location: We do not request or collect precise GPS location.

How we use information

  • Provide and maintain streaming and podcast features.
  • Authenticate users (when login is used) and enable favorites/playlists across devices where applicable.
  • Improve reliability, performance, and user experience.
  • Provide support and respond to requests.

Permissions

The app may request device permissions only when needed for app features (for example, saving or accessing downloaded audio). You can control permissions in device settings.

Sharing & third-party services

We do not sell your personal information. We may use trusted third-party service providers to operate the service (for example, authentication and hosting/storage/streaming infrastructure). These providers process data only to provide their services to us.

Data retention

We retain account-related information (like your email) only as long as your account remains active or as needed to provide the service. We may retain limited logs for security and troubleshooting for a reasonable period. Local downloads remain on your device until you delete them.

Children’s privacy

Our services are not intended for children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

Security

We take reasonable measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made.

Account & data deletion

You can request deletion of your account and associated data by emailing: support@ghamchhaya.in. Please include the email address you used to sign in and write “Delete My Data” in the subject line.

Contact

For questions about this Privacy Policy, contact: support@ghamchhaya.in.